Powerful ERP for
Smart Retail Jewellers
Total Control Over Inventory, Billing, and Financials
Synergics Jewellery ERP eliminates manual errors across your retail store by connecting inventory management, counter POS, and accounting into one real-time platform.
- Gram-to-Cent Inventory Control: Trace stock by gross weight, net weight, stone value, and purity (karats) with instant visibility across single or multi-branch locations.
- Rapid POS & Billing: Generate GST-compliant invoices with automated making-charge calculations, old-gold trade-ins, and integrated digital payment gateways.
- Integrated Retail Accounting: Eliminate double entry. Every sale, repair fee, and supplier payment syncs directly to your financial ledgers and tax reports.
Innovative Features of Synergics Jewellery Retail ERP
Kiosk-Friendly POS & Instant Estimations:
Empower customers and staff with a responsive, touch-screen interface to easily browse designs, calculate real-time metal rates, and print instant estimation slips without committing to a final bill.
Omnichannel Design & SKU Tracking:
Unify your physical counters and e-commerce platforms. Track every unique SKU by design image, barcode, and karat purity, while seamlessly connecting retail inventory to custom job work orders.
Jewelry-Specific CRM & Loyalty
Build lifelong relationships by automating customer engagement. Track detailed purchase histories, manage loyalty point redemptions, and set automated alerts for customer birthdays and anniversaries directly at the POS.
Seamless Multi-Branch Scaling:
Scale from a single boutique to a multi-city chain with ease.
Maintain centralized control over your entire network with consolidated live reporting,
secure inter-branch stock transfers, and synchronized daily gold rates across all locations.
Kiosk-Friendly POS & Instant Estimations:
Empower customers and staff with a responsive, touch-screen interface to easily browse designs, calculate real-time metal rates, and print instant estimation slips without committing to a final bill.
Omnichannel Design & SKU Tracking:
Unify your physical counters and e-commerce platforms. Track every unique SKU by design image, barcode, and karat purity, while seamlessly connecting retail inventory to custom job work orders.
Jewelry-Specific CRM & Loyalty
Build lifelong relationships by automating customer engagement. Track detailed purchase histories, manage loyalty point redemptions, and set automated alerts for customer birthdays and anniversaries directly at the POS.
Seamless Multi-Branch Scaling:
Scale from a single boutique to a multi-city chain with ease. Maintain centralized control over your entire network with consolidated live reporting, secure inter-branch stock transfers, and synchronized daily gold rates across all locations.
Comprehensive Item & Style Master:
Accurately define the exact composition of every piece. Easily manage Bills of Material (BOM) detailing metal weight, diamond/gemstone carats, and labor costs—whether it's a simple gold band or an intricate, multi-component bridal set.
Karigar (Artisan) & Job Work Management:
Perfect for retailers handling custom orders. Seamlessly track outsourced labor costs, standard payment rates, and calculate precise metal wastage or melting loss percentages when assigning job work to external karigars.
Custom Order & Advance Booking Management:
Easily book customer orders directly from your digital catalog or upload a customer's custom design sketch. Track advance payments, monitor manufacturing progress, and ensure secure role-based access for your sales staff.
Rich Multimedia Digital Cataloging:
Showcase your inventory beautifully without pulling stock from the vault. Attach high-resolution images, videos, and grading certificates directly to the stock master, allowing staff to share virtual catalogs with clients instantly.
Comprehensive Item & Style Master:
Accurately define the exact composition of every piece. Easily manage Bills of Material (BOM) detailing metal weight, diamond/gemstone carats, and labor costs—whether it's a simple gold band or an intricate, multi-component bridal set.
Karigar (Artisan) & Job Work Management:
Perfect for retailers handling custom orders. Seamlessly track outsourced labor costs, standard payment rates, and calculate precise metal wastage or melting loss percentages when assigning job work to external karigars.
Custom Order & Advance Booking Management:
Easily book customer orders directly from your digital catalog or upload a customer's custom design sketch. Track advance payments, monitor manufacturing progress, and ensure secure role-based access for your sales staff.
Rich Multimedia Digital Cataloging:
Showcase your inventory beautifully without pulling stock from the vault. Attach high-resolution images, videos, and grading certificates directly to the stock master, allowing staff to share virtual catalogs with clients instantly.
Everything Your Retail Operations Need – And More
Gold Saving Schemes & Promotions:
Easily manage customer installment plans (like 11+1 gold schemes) with automated ledger tracking, SMS payment reminders, and instant redemption at maturity. Run personalized promotional offers to boost long-term retention.
Seamless API Integrations:
Keep your entire business connected. Synchronize physical store inventory with your e-commerce website and mobile apps in real time, with out-of-the-box integrations for GST portals, Tally accounting, and RFID/barcode scanners.
Transparent Old Gold Exchange:
Process customer buybacks and old gold exchanges with complete transparency. Instantly calculate net weight after stone deductions and purity testing, and automatically adjust the exchange value against their new sales invoice.
Gram-Accurate Inventory Tracking:
Prevent stock shrinkage with robust, system-wide validation. Track every item via unique barcodes or RFID tags, ensuring 100% cent-and-gram accuracy during daily physical stock audits.
Smart Procurement & Restocking:
Make data-driven purchasing decisions based on actual retail demand. Automatically identify fast-moving items versus dead stock, and generate procurement orders to maintain optimal vault levels.
Comprehensive Repair Workflow:
Track customer jewelry repairs from drop-off to delivery. Accurately calculate karigar labor charges, polishing fees, and the exact weight of any new metal or stones added, generating a transparent final bill.
Integrated Rewards Program:
Automate customer loyalty directly at the POS. Award points based on invoice value or metal weight, allowing customers to easily check their balances and redeem rewards on future purchases.
Seamless API Integrations:
Keep your entire business connected. Synchronize physical store inventory with your e-commerce website and mobile apps in real time, with out-of-the-box integrations for GST portals, Tally accounting, and RFID/barcode scanners.
Transparent Old Gold Exchange:
Process customer buybacks and old gold exchanges with complete transparency. Instantly calculate net weight after stone deductions and purity testing, and automatically adjust the exchange value against their new sales invoice.
Gram-Accurate Inventory Tracking:
Prevent stock shrinkage with robust, system-wide validation. Track every item via unique barcodes or RFID tags, ensuring 100% cent-and-gram accuracy during daily physical stock audits.
Smart Procurement & Restocking:
Make data-driven purchasing decisions based on actual retail demand. Automatically identify fast-moving items versus dead stock, and generate procurement orders to maintain optimal vault levels.
Comprehensive Repair Workflow:
Track customer jewelry repairs from drop-off to delivery. Accurately calculate karigar labor charges, polishing fees, and the exact weight of any new metal or stones added, generating a transparent final bill.
Integrated Rewards Program:
Automate customer loyalty directly at the POS. Award points based on invoice value or metal weight, allowing customers to easily check their balances and redeem rewards on future purchases.
Top Features of Our Jewellery Retail Software
Estimation & Billing
Print an estimate straight from the sales floor, then complete billing in under a minute, handling daily gold rates, old gold credit, loyalty points, and multiple payment modes in one seamless flow. Every invoice is digitally signed and sent instantly by email and WhatsApp.
Loyalty Management
Customers check their points balance and redeem it at the same counter where they're billing, with rewards and tier upgrades applied automatically as they shop. It's built-in loyalty, not a bolted-on add-on.
CRM
Every customer profile captures birthdays, anniversaries, and family groupings, with proactive reminders sent to your team ahead of key dates. One click surfaces a customer's full history: purchases, returns, repairs, running schemes, and loyalty points.
Repair Management
Track every repair order from intake to completion, with labour, metal, and material costs calculated automatically. Customers get an SMS and email the moment their piece is ready for pickup.
Layaway Support
Book special orders with or without an advance, and link or transfer deposits between orders as needed, giving customers flexibility for special occasions.
Discount Management
Set discount limits by role, salesperson or store manager, with an automatic approval workflow the moment a request goes beyond that limit. Every approval and rejection is logged, so nothing depends on the owner being physically in the store.
Order Management
Book made-to-order and bespoke pieces from your catalogue or a customer's own design, with or without an advance. Full order tracking means customers know exactly where their piece stands, right up to pickup.
Lost Opportunity Analysis
Record every walk-in, even the ones who don't buy, along with their interest and any reason for not purchasing. Automatic follow-up alerts and monthly performance summaries turn missed sales into a real coaching tool.
Customer Checks & Balances
See real-time payables, receivables, and metal balances at a click, with full support for multi-currency ledgers.
Buy Back, Old Metal Purchase & Exchange
Define your own buyback and exchange policies, lifetime or time-bound, with full transparency on weight and valuation. Old gold purchases get the same transparent, real-time pricing.
Scheme Management
Configure gold savings schemes for however your business runs them, fully integrated with POS, billing, and accounting, so scheme payments and redemptions never need manual reconciliation.
Digital Catalogue
Build catalogues directly from stock or your design masters, searchable by metal weight, price point, or stone weight, and generate an order, estimate, or invoice straight from the cart.
Pricing Rules
Change pricing strategy overnight with zero vendor dependency, using a robust formula-builder engine for anything from simple MRP pricing to complex, fully custom rules, whether you price by MRP or daily gold rate.
Style Master
Define bills of material as simple single-line entries or as complex, hundred-row definitions, with images and videos attached directly to each master for instant cataloguing.
Procurement
Procure gold, silver, platinum, precious and semi-precious stones, diamonds, findings, and finished pieces, with dual units of measurement for stones (carats and pieces) and full support for bulk buying.
Barcode & RFID Management
Every piece gets a unique, scannable identity. Stock takes run in a click and flag variances instantly, and repricing updates automatically on scan, no physical barcode changes required.
Inventory Management
Every piece, gram, and cent stays traceable, valued on a weighted-average basis, viewable by location, barcode, or across your full inventory at a click.
Stock Valuation
Accurate, real-time stock valuation keeps your numbers reliable across every location and every item.
Subcontractor Production & Karigar Management
Track outsourced manufacturing process by process, linked directly to the originating order. Allowable wastage per job worker is defined and tracked through to material settlement, right down to individual diamonds set in a piece.
Franchisee Management
Manage a full franchisee network, including inventory transfers, orders, advances, and invoicing across company and franchisee locations, in either direction.
Multi-Branch & Multi-Location Management
Transfer stock and reflect sales across locations in real time. Gift vouchers redeemed in one location are invalidated everywhere else instantly, and customers can buy in one store and collect in another.
Financial Control & Accounting
Built-in financial accounting with branch-level accounting, petty cash management, and drill-down profit and loss statements and balance sheets, giving a clear, accurate picture of the business anytime, anywhere.
Memo Management
Receive goods on memo from vendors, or extend memo terms to customers for approval, with your total stock report always showing exactly what's out on memo in either direction.
Book Your Personalized Demo
Speak with our ERP experts to see how Synergics Jewellery ERP can be customized for your jewellery business goals, workflows and growth plans.
Call Us!
+91 9004 091 820
Frequently Asked Questions
1. How does Synergics jewellery erp handle HUID tagging and GST compliance?
Our ERP fully supports mandatory HUID compliance by tracing the unique history of every tagged piece. During checkout, the POS automatically generates digitally signed, GST-compliant invoices with clear breakups of metal weight, stone value, making charges, and taxes.
2. Can I process old gold exchanges and buybacks directly at the POS counter?
Yes. The billing system allows you to instantly calculate old gold value based on the daily live rate, deduct stone weights, and automatically apply the exchange credit against the customer’s new purchase invoice in a single, seamless transaction.
3. How does the ERP handle stock transfers between multiple store branches?
Synergics Jewellery ERP provides centralized control for multi-location jewelers. Owners can execute secure, tracked inter-branch stock transfers, synchronize daily gold rates across all stores simultaneously, and view consolidated profit and loss reports from a single master dashboard.
4. How does the system prevent stock shrinkage and speed up physical audits?
We utilize gram-to-cent accurate tracking combined with barcode and RFID integrations. This allows staff to conduct rapid daily stock takes using handheld scanners, instantly identifying any weight variances or missing pieces down to the exact tray and counter.
5. Can customers redeem gold saving schemes and loyalty points during checkout?
Absolutely. The built-in CRM automatically tracks customer loyalty points and active installment schemes (like 11+1 plans). Cashiers can view available balances and process redemptions directly on the billing screen without navigating to a separate ledger.
6. What third-party software and hardware does Synergics integrate with?
Keep your entire business connected. Synergics provides seamless out-of-the-box API integrations for e-commerce platforms, mobile apps, official GST e-invoicing portals, Tally accounting software, and handheld RFID/barcode scanners.
7. Does the POS system include a module for jewelry repair management?
Yes, the software features a comprehensive end-to-end repair tracking workflow. You can easily log drop-offs with exact stone counts and metal weights, calculate karigar labor fees, and automatically send WhatsApp or SMS pickup alerts to the customer when the repair is finished.